Provider identification

The Volkswagen AG is a public limited company under German law with a share capital of EUR 1,283,315,873.28 headquartered in Wolfsburg, Germany.

This website is edited by Volkswagen AG, which is managed as follows:

Head of the Supervisory Board:  
Hans Dieter Pötsch

Head of the Management Board:
Dr. Oliver Blume

Board of Management:
Dr. Arno Antlitz
Ralf Brandstätter
Dr. Gernot Döllner
Dr. Manfred Döss
Gunnar Kilian
Thomas Schäfer
Thomas Schmall-von Westerholt
Hauke Stars

Address:
Berliner Ring 2, 38440 Wolfsburg
Phone: +49-5361-9-0
Fax: +49-5361-9-28282

Customer service:
E-mail: kundenbetreuung@volkswagen.de
Tel.: +49 800 - 86 55 79 24 36

The Volkswagen AG is registered in the Braunschweig District Court Commercial Register under No. HRB 100484.

The sales tax identification number of Volkswagen AG is DE 115235681.

The following information on consumer arbitration and online dispute resolution applies only to consumers domiciled in the European Union and does not affect the statutory dispute resolution provisions that may exist in countries outside the European Union. Volkswagen AG is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

The European Commission provides a platform for out-of-court online dispute resolution, which can be accessed at www.ec.europa.eu/consumers/odr. On this platform, consumers will find a list of consumer dispute resolution bodies that can assist in the out-of-court settlement of disputes.